Securus Technologies is a prison technology company that has been around nearly since prison technology became an industry. Founded in 1986 and headquartered in Dallas, TX, the company serves over 2,000 correctional facilities in North America.
The prison technology industry has incredibly high standards for a variety of reasons: security misses can lead to unsafe conditions and liability, and data used must be legally actionable to be helpful. I think it is clear that Securus’ customers have a high level of confidence in the services that Securus provides. Repeatedly, their customers refer to them as innovative and flexible, providing customized technological and communications solutions to challenging problems involving civil rights, dangerous populations, and important family connections. Securus manages these different aspects to provide a level of service that leaves their many correctional facilities secure and safe for those who live and work inside.
As early as 2004, Securus began providing a secure system for managing inmate communications, internally and externally. The company continued to drive industry innovation, however, and in 2017 produced a Wireless Containment Solution designed to control contraband cell phones in correctional facilities and prevent them from connecting to cellular networks. Their customers have cited Securus with being responsible for intercepting and stopping multiple communications and preventing associated crimes both in and out of the facility.
As technology continues to evolve at an exponential rate, companies like Securus will become even more essential to maintaining safe and secure correctional facilities. Their basic and advanced services allow inmates to maintain crucial family connections while mitigating the risk of illegal activity.